Cancellation and Tour Change Policy
Cancellations aren’t fun and due to our remote location and tide restrictions many advance logistical arrangements have been made prior to the operation of all Sea North Tours trips, thus we must adhere to the cancellation policies.
RECOMMENDATIONS: Sea North Tours Ltd. recommends both trip cancellation (some credit cards include trip cancellation insurance) and medical insurance, which you can purchase by visiting any travel agent. Insurance will cover in most instances where illness or family emergencies prevent you from participating in your booked tour(s). Be sure your insurance will adequately cover trip and medical expenses in remote locations/areas.
TERMS: Any tours cancelled by our office due to required tour minimum number participation or extreme weather conditions affecting estuary and Bay conditions or other unforeseen circumstances beyond our control will be refunded at full price and/or rescheduled. Individuals who fail to notify the administration/office about tour cancellation 48 hours prior to tour time will not be refunded. Any changes to tours can be made within 48 hours via phone, email or in person. All tours must be pre-paid and no refund will be issued if conditions that prevent you from participating in your booked tour are simple change of mind or pre-existing conditions. If the cancellation is due to travel from airline or train and failed to notified 48 hours (2 days) before tour, the tour is still payable. You would have to contact your travel insurance company for a refund.
Sea North Tours Ltd has sent you the Cancellation and Tour Change Policy. It is your responsibility to read the entire form. The Cancellation and Tour Change Policy applies to all the Sea North Tours Ltd tours with no exceptions. It applies to all guests booked under your group and/or agency. Even though you fail to return the form signed and dated, the Cancellation and Tour Change Policy is 100% binding for all tours booked.